Hi there.
I use idoit 0.9.9.7 with Request Tracker 4.0.4 (ticketsystem) and everything works fine.
The interface to the Request-Server was configured successfully in the backend of idoit.
The synchronisation also works..
After creating a new ticket in RT there won't be shown in idoit!!
The category "ticket" was assigned to the testobject in idoit!!
can you help me?
sincerely
danku
Edit:
I got the solution:
Copy Example Config file:
cp /var/www/i-doit/src/handler/config/examples/isys_handler_request_tracker.inc..php /var/www/i-doit/handler/config
Automatical Login:
nano /var/www/i-doit/src/handler/config/isys_handler_request_tracker.inc.php
User: admin, Pass: ~
Start Connection:
php /var/www/i-doit/controller.php –v –m request_tracker
