Connection OTRS with I-doit

[a1ex21]

Hello,

it is possible to connect OTRS and I-doit ?

thanks for any information.

[creiss]

Hi,

Unfortunately it is not possible to connect i-doit and OTRS. But we planned that a while ago so that there will be one one day (there is no date I can tell you). It is possible to accelerate it, by delegating us with that job and defined requirements.

Alternatively there is actually an interface to Request Tracker from Best Practical.

Regards